So you’ve figured out which Ala Therapy Collective therapist you want to work with. Awesome sauce!

Here’s what happens next:

You can schedule a FREE consultation on your therapist’s page!

Each therapist offers a free 15-minute consultation via phone or Zoom to make sure you have an authentic connection.

We’ll give you that spiel about how we don’t like everyone, so it’s crazy that we expect to randomly select someone online and automatically like or click with them. So if we are not a good fit, no worries!

Need to find your therapist’s page again? No problem! Here you go:

Next, we’ll communicate by email, text, or phone call (your preference!) to schedule your first session, called an intake appointment.

During that first therapy session, we’ll go over some questions and your background to give us a solid foundation for the rest of our work together. Don’t worry – you won’t be the only one feeling awkward as we get to know each other. We promise that initial trepidation goes both ways, but we’ll work together.

Lastly, we’ll decide on a regular appointment schedule that works for both of us, whether it’s weekly, biweekly, or monthly.

Typically, we’ll schedule sessions more often, until we feel like it’s time to reduce the frequency of our sessions.

Okay, there’s actually one more (optional) step! Want to check your insurance benefits ahead of time? We can help with that!

Fill out this form with your insurance information, and we can confirm whether one or more of our providers accept your insurance.

Do you still have some questions before you get started?

No worries! We have a bunch of answers. And if you can’t find what you’re looking for here? Reach out!

  • Hi there! It’s me Shylah, the founder of Ala Therapy Collective. You better believe I stopped wearing real pants in 2020 and never looked back! During COVID, I realized how much I enjoyed the freedom and comfort that working remotely offers me — and my clients!

  • Each therapist is credentialed with multiple insurance providers, with more in the works! Explore our provider pages to learn more or fill out this form to verify your benefits before getting started.

  • If a therapist is out of network, they are not connected to your insurance carrier. That means treatment and sessions may not be covered by insurance. The therapist won’t submit for payment to your insurance company. Instead, you can request to be reimbursed by your insurance company for a part of your costs.

    A superbill is your key to doing this. A superbill is a detailed invoice outlining the services a client received. Therapists may need to generate a superbill when they are not on a client’s insurance company’s panel. The client submits the superbill directly to the insurer, giving the insurer all the information they need to pay the claim. Typically, superbills are provided to clients and insurance companies that are out of network.

    You can contact your insurance provider to learn if you have out-of-network benefits. Medicare recipients do not have out-of-network benefits. It is important to know what your benefits are before beginning treatment. Also, ask if you’ll need prior authorization for out-of-network services. If your insurance provider confirms that you have out-of-network benefits, you may be reimbursed for some of the costs you paid out of pocket.

  • Ala therapists generally follow-up with folks within 48 hours, excluding weekends. However, it is usually much quicker than that, especially if we are putting off paperwork.

  • We do not provide any written letters, complete paperwork or work in any capacity with cases involving open legal matters. It's not our jam and there are other clinicians who specialize in those difficult-to-navigate situations.

  • We have not ventured into the world of Emotional Support Animal (ESA) letters and don’t anticipate doing so in the foreseeable future. As with any services we provide, we want to ensure that we are properly trained and can confidently meet the requirements.